This Privacy Policy (“Policy”), together with our Terms of Service, governs how Springfit Premium Mattresses USA (“Springfit,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you visit https://www.springfit.net (the “Site”) and use our services (the “Services”).
By using our Site or Services, you agree to the practices described in this Policy. If you do not agree, please discontinue use of the Site and Services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: such as your name, email address, phone number, billing/shipping address, and payment details when you place an order, register on the Site, subscribe to our newsletter, or respond to a survey.
- Non-Personal Information: such as browser type, device information, IP address, and data collected through cookies or analytics tools.
- Optional Information: provided voluntarily, such as product reviews, survey responses, or account preferences.
- You may browse the Site anonymously, but certain features require you to provide personal information.
2. How We Use Your Information
We use the information we collect for purposes including:
- Processing transactions and delivering products.
- Improving our Site, products, and services.
- Responding to customer service inquiries and support needs.
- Sending order updates, promotional emails, and newsletters (with your consent).
- Administering contests, promotions, or surveys.
- Personalizing your shopping experience.
3. Protecting Your Information
We take security seriously. Your personal information is stored on secure servers, accessible only by authorized personnel. Sensitive data, such as payment information, is encrypted using SSL (Secure Socket Layer) technology.
All transactions are processed through secure payment gateways. We do not store your credit card details on our servers.
4. Cookies
Our Site uses cookies to improve your shopping experience. Cookies help us:
- Remember and process items in your cart.
- Understand and save preferences for future visits.
- Analyze site traffic and user behavior to improve our offerings.
- You may choose to disable cookies in your browser settings, but some features of the Site may not function properly.
5. Sharing Your Information
- We do not sell, rent, or trade your personal information to third parties.
- We may share information with trusted service providers who help us operate the Site, process payments, deliver products, or send communications — provided they agree to keep your information confidential.
We may also disclose information:
- To comply with applicable laws and regulations.
- To protect our rights, property, or safety, or that of our customers and partners.
- Non-personal, aggregated data may be shared for analytics, marketing, or advertising purposes.
6. Do Not Track & Third-Party Tracking
- We honor Do Not Track (DNT) browser settings.
- We do not allow third-party behavioral tracking on our Site.
7. Communications
By providing your email or phone number, you consent to receive:
- Order confirmations and updates.
- Important notices regarding your purchase or account.
- Occasional promotional emails, product updates, or SMS marketing (if opted in).
- You can unsubscribe from marketing emails at any time by following the link at the bottom of our emails.
8. California Privacy Rights
In accordance with California Proposition 65 and California Civil Code Section 1789.3:
- Certain products may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
- California residents may report complaints to the Consumer Information Division of the California Department of Consumer Affairs, 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or call 800-952-5210.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and if significant, we may notify you by email.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at email: support@springfit.net.